Contact Us

Your every question, suggestion, and feedback is the driving force behind Lumivium's continuous improvement. To resolve your issues promptly and efficiently, we offer the following contact methods; please feel free to contact us at any time.

- Customer Service Email: service@lumivium.com (Weekdays 9:00-18:00, we will reply within 2 hours; non-weekdays, we will reply before 12:00 the next day)

- Website Feedback: Please fill in your name, contact information, and specific needs in the "Leave a Message" section at the bottom of this page. Our customer service staff will contact you as soon as possible.

We promise to treat every user's communication needs with a professional and patient attitude, and do our best to ensure your shopping experience.